The protection of your personal data is a matter of great importance to us. We process your data in accordance with the Swiss Federal Act on Data Protection (FADP, revised as of 1 September 2023) and, where applicable, the EU General Data Protection Regulation (GDPR).
Academy of Life Balance
Alessandra Mele & Christoph Kaiser
Schifflände 24, 8001 Zürich
Phone: +41 76 393 24 40
Email: info@academyof.life
When visiting our website, the following data is automatically stored in server log files:
This data is used exclusively for the technical provision of the website and for security purposes. It is not merged with other data sources and is deleted after 30 days.
If you contact us by phone, email or WhatsApp, your details are stored to process your enquiry. We will not share this data with third parties without your consent. The data is deleted once it is no longer required for the purpose for which it was collected.
Our website contains an AI-powered chatbot for answering general questions about our practice. To generate responses, your messages are transmitted to the language model provider xAI Corp. (USA). The chat is deliberately anonymous — please do not enter any personal identification or sensitive health information there. Chat histories are not permanently stored by us and are deleted at the end of the session. To book an appointment, please use the integrated booking tool: The data entered there (name, phone, email, preferred time) is processed only on our systems and via our email provider Posteo (Germany) and is not shared with third parties.
This website does not use tracking cookies or third-party analytics tools. No data is transmitted to Google Analytics, Facebook or other advertising services.
We use the following external services:
We employ technical and organisational security measures to protect your data against manipulation, loss, destruction and access by unauthorised persons. Our website is transmitted via an encrypted connection (HTTPS/SSL).
Personal data is only retained for as long as is necessary for the respective purpose or as required by statutory retention obligations.
Under the FADP, you have the right at any time to:
Please direct your request to: info@academyof.life
You also have the right to file a complaint with the Federal Data Protection and Information Commissioner (FDPIC).
We reserve the right to amend this privacy policy at any time. The current version is available on this page.
As of: April 2026